We aim to process and despatch orders within 48 hours. Orders made before 12pm NZT will be processed the same day. Our Customer Service staff will be happy to help you with any enquiries regarding your order or products during the following hours: (NZ Time) Monday to Friday, 9:00am – 5:30pm. Please Note: We are unable to deliver to PO Boxes.

New Zealand:

SHIPPING COST  DELIVERY (ESTIMATED)
FREE SHIPPING for all orders within New Zealand without minimum purchase.

All orders are sent via New Zealand Post (with tracking).

Estimated delivery time: 3-5 business days (please note: some rural delivery addresses may cause delays. No track and trace facilities are available with rural deliveries.)

 
International:

SHIPPING COST  DELIVERY (ESTIMATED)

The shipping cost depends on the weight and destination address. It automatically calculates while you placing an order on our website.

We offer Free Standard International Delivery (non-tracked) for any orders over NZ$350.

All orders are sent via Standard International Delivery (non-tracked) by New Zealand Post.

Estimated delivery time: 7-15 business days

 

  1. Kiwicorp Products Ltd cannot guarantee these exact shipping days; each shipment is different and will vary from country to country. If you need an urgent delivery,  overnight service or EMS, please email us at sales@kiwicorp.co.nz.

  2. Please be aware that orders shipping to countries other than New Zealand may be subject to import duty or other customs taxes.

  3. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. We will not refund your order if you do not want to pay for the customs or import duties. Customs policies vary widely from country to country - we recommend that you contact your local customs office for further information. Where customs charges are due, this may impact the time it takes your parcel to reach you.